Mobly Reviews & Product Details

It’s so easy to use: I can snap a photo of a conference attendee and not have to stress about looking up their details or typing everything in while I’m trying to keep a conversation going on the expo floor. Review collected by and hosted on G2.com.

I haven’t come across any issues so far. Everything has worked great across the 10+ conferences where I’ve used it. The only improvement I’d like is with exports: when my marketing team sends the export over for any additional notes, it would be helpful if it clearly showed who took the lead when several of us were using Mobly at a conference expo. Review collected by and hosted on G2.com.

It's provided a one-size fits all approach for our sales team to capture leads the same way, gathering the same information, in every single interaction at events. This takes cognitive load off the team so we don't miss something and lose business (speaking from experience).

It wouldn't be nearly as valuable if they didn't also provide lead enrichment and tie directly into Hubspot so those leads can be nurtured immediately. But standardizing the lead capture process in an easy way for our team that can tie right into the nurture campaigns has been a game changer for us. Review collected by and hosted on G2.com.

The UX still has a ways to go, and their data enrichment is very good but not 100% accurate. They've been receptive to feedback and very collaborative so that has helped us feel confident in using them despite some of the challenges. Review collected by and hosted on G2.com.

I use Mobly for collecting leads at conferences, and it really prevents me from having to do as much manual research on leads. I like most how easy it is to use; I just snap a picture, tap on hot/cold lead, and add a couple of notes, which allows me to keep going even while the booth is busy. Instead of collecting business cards or writing notes in a notebook and having to manually upload them later, I can take care of that whole process right on the spot. I also believe Mobly has a more modern and easy-to-use look and feel. The initial setup was very easy. Review collected by and hosted on G2.com.

I can't think of any major improvements to Mobly, it does what it should do. Review collected by and hosted on G2.com.

I like how Mobly makes our follow-up so much faster and easier. Salespeople can just scan the name tag, and then it automatically goes into Mobly and into Salesforce, so we don't have to awkwardly ask people for their number. It just easily uploads it. I really like how Mobly can enrich the data to get the correct email and phone number, and we also use campaigns and events for different trade shows that we attend. The initial setup was really easy and took probably just 1 hour. Review collected by and hosted on G2.com.

Sometimes the enrichment doesn't work, and then we have about fifty leads on Mobly, but only forty in Salesforce. So sometimes it's difficult to deal with that, and then I have to manually go in. Review collected by and hosted on G2.com.

I find Mobly very user-friendly and seamless, making it easy for our team to use. We really like the voice notes feature because when you're short on time between talking to people, it's very easy to get information on a lead so you can refer back to it later. Review collected by and hosted on G2.com.

It was challenging to get it to sync with Salesforce. I also wish we were able to get more contact matches on attendee lists. The cost of matches per contact, I think, is kinda high. The integration process was difficult for my team to accomplish and took a long time. I just wish that it was less expensive to get matches on individual contacts. Review collected by and hosted on G2.com.

I like that the interface is very user friendly, streamlined, clear and only includes the buttons/features that you'd nothing- no other unnecessary buttons to complicate the user, especially during a busy event Review collected by and hosted on G2.com.

Sometimes Mobly can be finicky- where it doesn't sync all the leads I've scanned, doesn't scan leads properly, whether it was a blurry picture or the service made it delayed, or it's not syncing with the wifi- this can really affect the overall success of our event because without those leads that I scanned but apparently didnt go through, we end up with a lot fewer than we expected. Review collected by and hosted on G2.com.

It's so easy to use! Makes it possible to not deal with a different integration for badge scanning at every event. I LOVE the data waterfall and their ability to get accurate information for the contacts we meet with at events. Super easy to set up and get started for your next event. Everyone I've worked with at Mobly is amazing and quick to respond to any questions or issues. Review collected by and hosted on G2.com.

The only criticism I might have is that currently, Mobly is only able to create/update leads. I have it hooked up to Marketo, so it's not an issue for ne, but if you want a direct integration into Salesforce, you'll have to take dupes into account when you're setting things up. Review collected by and hosted on G2.com.

It provides customers’ contact details from name badges, and I can use it with my mobile phone. Review collected by and hosted on G2.com.

feels a bit clunky. never sure if details are saved. would prefer free fields accessible from opening the app. Would like the desktop version to be as versatile as the app Review collected by and hosted on G2.com.

Being able to use mobly at any event, big or small, is huge. Not having to purchase a different scanner for each event makes things easier for the onsite teams as there is consistency so they're not learning a new scanner every time and consistency in protocols, timing and more on the back end. Having it not only enrich contacts but also integrate with our CRM helps us improve our speed to lead thus leading to better close rates and a good reputation among our prospects, customers and the industry as a whole Review collected by and hosted on G2.com.

Still a new company working through the growing pains but nothing has happened that has caused any issues for our business Review collected by and hosted on G2.com.

So easy to use and the enrichment piece is so fast, saving me and my team so much time! And of course, the team at Mobly are amazing. Vanessa and Toby have been so helpful and responsive to any queries that we have as we get used to using this tool. Review collected by and hosted on G2.com.

I have requested this feature, but would love the enrichment piece to provide website URLs for the companies too! Review collected by and hosted on G2.com.